Resilience Knows No Borders: A Milestone in Gorisco’s Efforts for Embedding Resilience Across the World

Client: Confidential

Sector: Professional Services

Location: Asia Pacific, Europe, Africa, and America

In today’s fast-paced, risk-intense world, resilience isn’t just a buzzword — it’s a strategic necessity. We are proud to share a significant milestone in our journey of strengthening organizational resilience across geographies, time zones, and regulatory environments.

Over the past few months, we successfully conceptualized, tailored, and delivered a suite of Business Continuity and Risk Management workshops for a globally recognized Multinational Professional Services organization, spanning multiple strategic countries in Asia Pacific, Europe, Africa, and America.

These sessions were not just about compliance, they were about building capability, driving strategic alignment, and enabling meaningful conversations across business units, geographies, and cultures.

Scope of Workshops Delivered

• Business Impact Analysis (BIA)

  Understanding the heartbeat of operations and quantifying the impact of disruption customized to each region's critical services and regulatory expectations.

• Business Risk Assessments

  Contextualized identification and evaluation of operational and strategic risks, aligning mitigation strategies with the organization’s enterprise risk appetite.

  
  

• Site Risk Assessments

  On-ground and virtual evaluations that combined security, safety, technology, and environmental risks specific to each facility's location, threat landscape, and critical dependencies.

  
  

• Third Party Risk Assessments

  End-to-end risk reviews of suppliers and service providers, focusing on data handling, business continuity capabilities, and adherence to internal and external regulatory standards.

  
  

• Internal Auditors Training on ISO 22301:2019

  A dynamic 2-day virtual training on the ISO 22301 Business Continuity Management System standard — not just theory, but practical audit guidance aligned with ISO 19011.

  Result: A stellar Net Promoter Score (NPS) of 80, reflecting learner engagement, content relevance, and real-world applicability.

Navigating Global Complexities

One of the most gratifying parts of this engagement was seamlessly addressing:

• Time Zone Management

  To support our customer, our team coordinated workshops across continents — from early mornings in Asia to late evenings in the Americas, going above and beyond their work hours while maintaining consistency and energy in delivery.

  
  

• Contractual & Regulatory Compliance

  Every country has its own legal nuances and regulatory frameworks. We ensured every assessment and training reflected local compliance obligations while maintaining a unified global governance structure.

  
  

• Cultural & Operational Diversity

  From tech-driven hubs in India to partner-centric ecosystems elsewhere, each location brought a unique lens to resilience. Our approach was flexible, inclusive, and tailored.

Key Takeaways & Reflections

• One size doesn’t fit all in global resilience. Context matters; Culture matters, and Collaboration matters even more.

  
  

• Empowering teams to think beyond the audit and own their resilience creates a true impact.

  
  

• A strong BCM program isn’t just about recovery; it’s about preparedness, adaptability, and trust with employees, customers, regulators, and partners.

Gratitude

A huge thanks to our client’s global BCM leadership and local business continuity coordinators who demonstrated unwavering commitment and ownership. This milestone was only possible because of shared vision, mutual respect, and synchronized execution.

The Road Ahead

Business Continuity is not a destination but a discipline and a way forward. We’re excited to continue enabling the organization to build sustainable, risk-aware, and resilient ecosystems that are prepared for uncertainty and built for tomorrow.

We are committed to help organizations scale their resilience programs across borders with purpose and precision.